FAQ

1. When can I withdraw my winnings?

- For our regular customers, payout is on every Monday and Thursday from 12pm to 6pm.

- For our first-time customers, upon withdrawal request, payout will be made on the next day of account activation from 12pm to 4pm.

2. How long will I receive my money?

- For the safety of your account and to implement measures, as long as we have received all necessary details and processed any required information, any withdrawal request will be sent to our designated team for efficient processing. Withdrawals will be processed within the following time frames below.

Processing time: Within 3~4 hours.

Reflect to your bank: Depends on banking processing time.

Notes: All transactions will be based on banking processing time and policy. Please contact customer service support if funds are not received.

3. How do I get Free bonuses & promotions?

- Every selected VIP is entitled to our Free Bonuses & Promotions.

4. How do I withdraw my winnings?

- On every Monday and Thursday, our Accounts Agent will message you and ask for your bank details. For first-time winning payouts, customers need to provide a photo of their I.C. (This act is 1 time only). This is to verify that your name on your I.C. matches with your bank account. This is for security purposes.

5. How does the Instant Rebate work?

- Instant Rebate will be calculated based on the turnover entitlement for each eligible product. The calculation will be based on the member's Total Valid Turnover in accordance with the rebate entitlement.

- Instant Rebates will be finalized and released to members the next day after 12pm.

6. Is my personal information and transaction secure?

- Our site is developed with your privacy and security as our primary concern. AABET is regulated and will not disclose your personal information to any third party unless required to do so by applicable laws and regulations or a court order. Our site employs the highest standards of data encryption to any third parties required to do so by applicable laws and regulations or a court order.

- AABET reserves the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for completing payments for services provided through our website.

- For every personal information supplied by users transmitted via Secure Socket Layer (SSL 128 bit encryption Standard) and stored in secure operating environments that are not accessible by the public. Internal access to all data is limited and strictly monitored.

By agreeing to these terms, you authorize and consent to us to undertake any verification checks from time to time as we may require or may be required by third parties (including but not limited to regulatory bodies) to confirm your personal information and ownership of the transactions/deposits made in your account. You also agree that from time to time, upon our request, you may be required to provide additional information and details regarding any of your personal information that you have previously provided to us, including information related to any deposits and transactions you have made with your account.

In order to protect your money, transactions, and personal information, it is your responsibility to ensure that your user login information remains confidential at all times, and you shall be fully responsible for any misuse and/or unauthorized disclosure of your personal information to any third party. Except for the above-mentioned purposes, if you suspect that your personal information has been compromised or accessed by a third party without your knowledge or consent, you must report to us immediately, whereupon we may provide you with new account details.

Any transactions made using the correct user login information and personal information will be considered as valid and binding. Only when we receive your report that your user login information has been compromised and your account has been suspended by us will the transaction be deemed void.